Understand what drives consumer choices by capturing feedback throughout the shopper journey in real time

The e-commerce retail industry has grown at an exceptional rate, outperforming most brick and mortar retail industries. This “pace of change” in the retail environment is driven largely by digital: more touchpoints, more product reviews, and comparisons for consumers to access anytime, anywhere. With retailers having access to more data than ever before, they are able to leverage vast quantities of information to develop rich, actionable insights into shoppers’ attitudes and behavior by capturing feedback throughout the shopper journey.

Comprehensive Data Solutions

As the established global experts in research data and services to drive powerful insights, we can offer a range of market research solutions designed to help you gain a competitive advantage.

Understand Your Consumer

Understand consumer behavior and measure brand value through the eyes of the consumer

Assess Key Brand Metrics

Leverage survey research to assess brand awareness, purchase behaviors, customer satisfaction, opportunities for growth, competitive positioning, and more

Streamline Research

Reduce uncertainty and minimize time and resources by streamlining research on concept testing, message testing, and brand health utilizing powerful dashboard reporting

Uncover unique insight into shopper behavior

Leverage brand, category, and purchase propensity so you can achieve deeper analytics and better attitudinal-based insights. By appending Research Now’s consumer panelists with a third-party dataset, such as IRI ProScores™, you can gain access to actual purchase behavior, the ability to predict which retailers will be shopped, and quickly find target consumers without having to ask laborious screen questions.

Access Actual Purchase Behavior

Predict Which Retailers Will Be Shopped

Quickly Find Target Customers

Eliminate Laborious Screen Questions

Accelerate market research with fast results

Let us do the heavy lifting while you save time and money. Our automated research solutions enable streamlined, quick-turn data collection of reliable customer satisfaction, attitude and usage, brand health, and share of wallet studies. Our real-time, user-friendly dashboard allows data visualization and reporting to be accessible in days, not weeks, and is perfect for projects with limited budgets.

Streamlined, Quick-Turn Data Collection

Real-Time, User-Friendly Dashboards

Reporting Accessible in Days, Not Weeks

Perfect for Projects with Limited Budgets

Understand what impacts in-store purchase decisions

Conduct quantitative and qualitative research when and where it matters most. See what the shopper sees by utilizing mobile technology to collect images in store and discover factors impacting selection area, purchase drivers, barriers to purchase, resonance with packaging and branding, and consumption occasions. Survey consumers across three phases of the shopping journey – pre-shop, in-store, and post-shop – so you can collect timely and relevant feedback.

Evaluate advertising campaigns

Optimize and measure the impact of your advertising campaigns across multiple devices with the advanced ability to connect to a single individual. Assess the performance of key brand metrics such as unaided and aided brand awareness, brand familiarity, online ad awareness, brand favorability, purchase intent, and brand perception using our interactive reporting dashboard. Research Now’s ad measurement and effectiveness solutions make it easier to evaluate whether your advertising campaigns are effective and, as a result, maximize marketing ROI.

Measure Performance of Key Brand Metrics

Access Interactive Reporting Dashboard

Evaluate Advertising Effectiveness

Maximize Marketing ROI